downloadable computer software for business management, database management, customer service management, management of customer relations, and customer engagement functionality; downloadable software for electronic communications among internet users in the field of customer support, customer relationship management, customer service, and customer engagement

business management advice; providing business information; business inquiries; business data analysis of and providing business advice regarding customer service performance; providing assistance in business management and business administration; analysis of marketing trends for others; providing advice to others relating to the analysis of consumer buying habits

Electronic transmission of messages and data through the provision of online chat rooms and virtual chat rooms established via text messaging; Providing remote and electronic transmission of messages, information, content and data through the provision of online chat rooms and virtual chat rooms established via text messaging; transmission and delivery of data and messages via the Internet and mobile telephone communications through the provision of chat rooms; communications services, namely, transmission of messages via the Internet through the provision of online chat rooms; delivery of messages by electronic transmission through the provision of online chat rooms; electronic data interchange services through the provision of online chat rooms; electronic delivery of text, images and files via a global computer network through the provision of online chat rooms; electronic messaging system, namely, electronic queuing services; electronic store-and-forward messaging; electronic transmission of data and documents via computer terminals and electronic devices through the provision of online chat rooms; electronic transmission of messages and data through the provision of online chat rooms

Software as a service (SaaS) services featuring communications software for connecting customers and internet users and facilitating communications between customers and internet users and data collection; software as a service (SaaS) services featuring software for automating and facilitating the management and delivery of customer service support and for the maintenance and management of a business tasks database; Software as a service (SaaS) services featuring non-downloadable software for business management, database management, customer service management, management of customer relations, and customer engagement functionality; Software as a service (SaaS) services featuring non-downloadable software for electronic communications among internet users in the field of customer support, customer relationship management, customer service, and customer engagement; providing on-line non-downloadable software, namely, graphical user interface software for use in managing customer relationships and customer service