Downloadable computer software for providing an online platform for use in customer service software applications, namely, software applications for customer service management, help desk, and customer support; downloadable customer service computer software for use in customer service management, help desk, and customer support

Software design and computer programming services for customer service software applications, namely, software applications for customer service management, help desk, and customer support; online non-downloadable customer service software for use in customer service management, help desk, and customer support; software as a service (SAAS) services featuring software for marketing and sales; software as a service (SAAS) services featuring software using artificial intelligence for customer service management, help desk, and customer support