Downloadable computer software for monitoring, recording, analyzing, and reporting data and information, namely, software for providing appointments, schedules, evaluations, diagnoses, questionnaires, surveys, care plans, referrals, prescriptions, insurance coverage, transportation, invoices, therapies, live-answer information; downloadable written articles in the field of time management

Business concierge services, namely, providing appointment reminding services, and appointment scheduling services; consumer survey services in the nature of conducting business surveys; invoice services; and live-answer information services in the nature of telephone answering services

Providing online non-downloadable software for monitoring, recording, analyzing, and reporting data and information, namely, software for providing appointments, schedules, evaluations, diagnoses, questionnaires, surveys, care plans, referrals, prescriptions, insurance coverage, transportation, invoices, therapies, and live-answer information