Business management advice; providing business information; business inquiries; Analysis of and providing business advice regarding customer service performance

Providing text, image, video, and data communication via the internet, mobile telephone, fiber-optic networks, and computer terminals; Providing remote and electronic transmission of messages and data

Providing online, non-downloadable software for providing web-based online services for automating the management and delivery of customer service support, namely, the maintenance and management of business tasks and support ticket management