Educational publications, namely, books, hand-outs, and workbooks in the field of telephone answering services

Secretarial and clerical services; telephone answering services; operation of telephone call centers for others; telephone order-taking services for others; electronic processing of orders for others; order fulfillment services; customer services, namely, responding to customer inquiries for others in a wide variety of fields via telephone or other electronic means

Electronic transmission of mail and messages; call screening services; voice mail services; telephone voice messaging services; web messaging services; electronic order transmission services; broadcast communication services, namely, transmitting e-mails, faxes, text messages and telephone voice messages to designated recipients for others