Providing temporary use of on-line non-downloadable software for storing, managing, tracking and analyzing data in the field of marketing, promotion, sales, customer information management, customer support services, customer communications, company communication, and company efficiency; Providing temporary use of on-line non-downloadable software for creating statistical reports on marketing, promotion, sales, customer information management, customer support services, customer communications, company communication, and company efficiency; Providing temporary use of on-line non-downloadable software for communicating with customers, peers, supervisors, and subordinates; Providing temporary use of on-line non-downloadable software for creating templates for communicating with customers, peers, supervisors, and subordinates