Downloadable computer software featuring artificial intelligence and machine learning to create, streamline, and automate workflows for customer service, customer relationship management, information technology, logistics, and other business purposes and organizations; Downloadable artificial intelligence software and machine learning software to gather and analyze data regarding user workflow and productivity and to identify opportunities for increasing productivity, efficiency, revenue, and process integration; Downloadable computer software for use in robotic process automation and for use in providing management, control, information, support and answers to queries for complex data characterization, analytics, and decision support
Electrical and Scientific Apparatus