Software design and development in the field of airport-operations management; software design and development in the field of airport-operations analytics and predictive analysis to facilitate and streamline the movement and organization of passengers and aircraft while on the ground at airports; non-downloadable software-as-a-service (SaaS) accessible via a computer network and used by airport operators to conduct and manage airport operations, and to conduct predictive analysis to facilitate and streamline the movement and organization of passengers and aircraft while on the ground at an airport; all of the foregoing to facilitate data driven decision making for airport operations, and for management of airport operations and concessions