Downloadable and recorded computer operating software; software recorded on computer media, downloadable software, downloadable cloud-based software, and software in the nature of a downloadable mobile application in the fields of education and training, namely, education and training in the fields of online computer services, managing data, software and application development, programming and implementation, business, marketing, promotion, customer relationship management, sales, customer service, data analytics, business intelligence, professional development, social media, corporate social responsibility, philanthropy, and e-commerce