Providing temporary use of online non-downloadable software for customer relationship management (CRM) and enterprise resource planning (ERP); computer services, namely, providing customized computer searching services in the nature of searching and retrieving information at the customer's specific request via the Internet; online technical support services, namely, troubleshooting of computer software and computer systems problems and monitoring technological functions of computers, computer software and computer systems to ensure proper functioning; computer software consultation; computer diagnostic services; updating of computer software for others; providing information in the field of maintenance, testing and updating of computer software and computer systems via a website