Downloadable software development kits (SDK); Downloadable computer software development tools; Downloadable computer software for database management; Downloadable computer software for application and database integration; Downloadable computer software to maintain and operate computer systems; Downloadable computer software, namely, software development tools for the creation of mobile internet applications and client interfaces; Downloadable middleware for software application integration; Downloadable computer software platforms for application development, hosting computer software applications, web hosting, and database management; Downloadable software in the field of knowledge management for providing real-time, integrated business management intelligence; Downloadable software in the field of transaction processing for providing statistical analysis and producing notifications and reports; Downloadable software for automating data warehousing; downloadable data automation and collection software to evaluate, analyze and collect service data and facilitate decision processing; Downloadable software in the field of knowledge management for creating searchable databases of information and data and facilitate decision processing; Downloadable software in the field of knowledge management for searching and retrieving information from databases and computer networks and facilitate decision processing