Downloadable software for providing customers with a live chat interface for the customer's website; Downloadable software for allowing customers to monitor website visitor activity; Downloadable cloud-based software for providing customers with a live chat interface for the customer's website; Downloadable cloud-based software for allowing customers to monitor website visitor activity; Downloadable software in the nature of a mobile application for providing customers with a live chat interface for the customer's website; Downloadable software in the nature of a mobile application for allowing customers to monitor website visitor activity

Providing temporary use of non-downloadable cloud-based software for providing customers with a live chat interface for the customer's website; Providing temporary use of non-downloadable cloud-based software for allowing customers to monitor website visitor activity