Healthcare cost containment services; Providing business consultation in the field of healthcare insurance claims; Business auditing support services pertaining to the Medicare Recovery Audit Contractor program and other federal healthcare programs, namely, the preparation, organization and presentation of the documents and data requested by a government body, and advice on government audit processes, policies and strategy; Customer engagement consulting services in the field of healthcare; Consumer research for business purposes, namely, customer outreach services to customers of others and customer analytics of others; Business consulting services in the field of consumer relations management, consumer outreach and multi-channel communication campaign management, data management and analytics, behavioral assessment, and predictive modeling; Business consulting services for health insurers, health care providers, disease and population health managers, administrators, and other health professionals, namely, designing and implementing for health care providers and professionals business solutions that integrate technology in the field of consumer relations management, consumer outreach and multi-channel communication campaign management, data management and analytics, behavioral assessment, and predictive modeling; Providing an online portal featuring cost containment performance data in the areas of healthcare insurance claim fraud, waste and abuse for use by health care providers, administrators and health professionals

Health insurance services, namely, insurance eligibility review and verification and consultation in the federal healthcare industry; Health insurance administration services, namely, review of healthcare coverage requests and benefits eligibility for federal healthcare programs

Education services, namely, providing non-downloadable webinars in the fields of healthcare insurance and healthcare cost containment; Providing a website featuring a blog, non-downloadable articles and non-downloadable case studies in the fields of healthcare insurance and healthcare cost containment

Consultation in the field of health care quality improvement featuring health care quality review and quality data analysis; Software as a service (SAAS) services, namely, providing and hosting non-downloadable, software applications for use by businesses to perform consumer relations management, consumer outreach and multi-channel communication campaign management, engagement management, execution and service provision, campaign design, data management and analytics, behavioral assessment, and predictive modeling; Software as a service (SAAS) services, namely, providing and hosting non-downloadable, software applications for use by health insurers, health care providers, disease and population health managers, administrators, and other health professionals to perform population health management, patient care management, disease management, consumer experience management or health engagement management, administrative services, quality and cost management, health outcomes management, durable medical equipment management, pharmacy, and wellness program management, data management and analytics, behavioral assessment, and predictive modeling; Business technology consulting services for health insurers, health care providers, disease and population health managers, administrators, and other health professionals, namely, designing and implementing for health care providers and professionals integrated technology-enabled solutions in the field of consumer relations management, consumer outreach and multi-channel communication campaign management, data management and analytics, behavioral assessment, and predictive modeling; Software as a service (SAAS) services featuring software for commercial and government health payers and at-risk providers to conduct population health and risk analytics, predictive member health modeling, and enable member engagement services using insureds' health related data; Software as a service (SAAS) service featuring software for managing the subrogation of insurance claims and the coordination of benefits on behalf of state and federal healthcare programs; Providing temporary use of a non-downloadable web-based referral application for attorneys to initiate and manage the subrogation of insurance claims; Providing an Internet website portal featuring non-downloadable analytic software to identify and prevent healthcare insurance claim fraud, waste and abuse; Software as a service (SAAS) services featuring software to manage healthcare insurance member engagement and care, conduct population health and risk analytics, and improve health outcomes through data warehousing, analytics engines, predictive modeling, and machine learning

Providing healthcare information to healthcare consumers by multi-channel communications including telephone and electronic means

Claim review services to identify health insurance fraud, waste and abuse, provided to Medicaid and other government and private health care payers; Investigation services related to healthcare insurance claims; Compiling and analyzing statistical health data in order to uncover and identify healthcare fraud and claims errors