Downloadable customer relationship management software that manages company's relationships and interactions with customers and potential customers while storing and analyzing data about past interactions; downloadable computer software for collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; downloadable computer software for use in database management and management of customer communications, namely, email and telephone marketing; downloadable computer software for use in management of sales contacts databases, aggregating of customer data, and tracking and recording of telephone calls; downloadable computer software for planning, scheduling and management of customer meetings, task management, and project management; downloadable computer software for management of secured access to customer relationship management software systems; downloadable computer software for sales automation; downloadable computer software used for management, tracking and forecasting of revenue and sales performance; downloadable computer software used for creation of sales reports and tracking and displaying quantitative and visual revenue and sales information; downloadable computer software used for integration of sales databases

Business information services, namely, management, tracking, and reporting customer information for businesses, including telephone numbers, e-mail addresses, personal data, and sales needs for commercial purposes; providing a website for management of marketing and sales promotion activities; provision of marketing reports

Providing online non-downloadable software used for customer relationship management that manages company's relationships and interactions with customers and potential customers while storing and analyzing data about past interactions; providing online non-downloadable software used for collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; providing online non-downloadable software for use in database management and management of customer communications, namely, email and telephone marketing; providing online nondownloadable software for use in management of sales contacts databases, aggregating of customer data, and tracking and recording of telephone calls; providing online non-downloadable software for planning, scheduling and management of customer meetings, task management, and project management; providing online non-downloadable software for management of secured access to customer relationship management software systems; providing online nondownloadable software for sales automation; providing online non-downloadable software used for management, tracking and forecasting of revenue and sales performance; providing online non-downloadable software used for creation of sales reports and tracking and displaying quantitative and visual revenue and sales information; providing online non-downloadable software used for integration of sales databases