Background investigation services, namely, providing eligibility screening, investigation, and background check services on prospective caregivers via an online marketplace for families and individuals seeking to hire caregivers where such families and individuals can search for, evaluate, communicate with, and match with caregivers in the fields of child care, senior care, pet care, tutoring, special needs care and housekeeping, but in all cases excluding caregivers in the fields of hospital care, medical care, and health care