Educational services, namely, training others by conducting classes, seminars, and workshops in the field of communication skills, provision of emotional support, and compassionate delivery of bad news relating to pet and animal health, illness, and death, and providing written training and educational materials in connection therewith; training others by conducting classes, seminars, and workshops in the field of grief support relating to pet and animal health, illness, and death, and providing written training and educational materials in connection therewith; Educational services, namely, conducting classes, seminars, workshops, lectures, and presentations on topics in connection with pet and animal loss, dying, death, bereavement, and grief support, and providing course materials in connection therewith; providing continuing education for veterinarians and pet care personnel, namely, providing continuing professional education classes, seminars, and workshops in the field of communication skills, provision of emotional support, and compassionate delivery of bad news relating to pet and animal health, illness, and death