Online non-downloadable software for providing a platform to provide distributed, local, remote, and online services to create, manage, curate, and analyze online social media data, user behavior, and content for online marketing campaigns; Application service provider featuring application programming interface (API) software for integration of third party applications with an online non-downloadable software platform for creating, managing, and operating online customer support communities, data storage, searching, retrieval, monitoring, and analysis of data; Providing online non-downloadable software including application programming interfaces (APIs) for use by third party applications and platforms to create, manage, and operate online customer support communities, data storage, searching, retrieval, monitoring, and analysis of online social media and online social network data; Providing online non-downloadable software for creating, managing, and operating online customer communities to capture, facilitate, manage, moderate, curate, analyze and share online user conversations between a business and consumers, gathering consumer feedback, and capturing recommendations; Providing online non-downloadable software for creating, managing, and operating online customer communities to capture and manage information on consumer demographics, consumer products and services, and consumer preferences for improving customer support, sales, marketing and product development; Providing online non-downloadable software for aggregating, integrating, and displaying information and data from and providing access to online social networking websites and online sources of data, and online directories featuring information on social media, including photos, images, videos, audio content, and text-based information of general social media interest; Providing online non-downloadable software for searching, indexing, locating, extracting, repurposing, organizing, and managing data and information in the field of social networking; Providing temporary use of non-downloadable software for capturing, exchanging and organizing information among large groups of people connected to the internet; Providing online non-downloadable software for social media management, managing and enhancing customer care and managing and enhancing customer relationship management; Maintenance of computer software in the fields of social media management, managing and enhancing customer care and managing and enhancing customer relationship management; Providing temporary use of non-downloadable software and non-downloadable enterprise software for use in performing social media management, tracking and analysis; Software as a services (SAAS) services, featuring software for use in performing social media management, tracking and analysis; Application service provider, namely, hosting, managing, developing, analyzing, and maintaining applications, software, and web sites, of others in the fields of advertising and marketing; Software as a service (SAAS) services featuring software for creating social media and internet marking campaigns; Software as a service (SAAS) services featuring software for integrating social media into existing marketing campaign; Software as a service (SAAS) services featuring software for searching, filtering, displaying, reviewing, analyzing, curating, integrating, and utilizing data from third-party social media platforms for marketing purposes and integrating social media content into marketing campaigns; Design, development, and consulting services related to website and mobile application design and software as a service (SAAS) in the field of social media and internet marketing