downloadable computer programs for use in organizing, managing, rating, ranking, displaying email messages, instant messages, voicemail messages, address books, calendars, notes, geographical locations, business connections, social network data and customer relationship management data, for use in responding to messages and for use in connecting and collaborating with groups and individual members of groups; downloadable mobile device software for use in organizing, managing, rating, ranking, displaying email messages, instant messages, voicemail messages, address books, calendars, notes, geographical locations, business connections, social network data and customer relationship management data, for use in responding to messages and for use in connecting and collaborating with groups and individual members of groups

Providing temporary use of non-downloadable computer programs for use in organizing, managing, rating, ranking, displaying email messages, instant messages, voicemail messages, address books, calendars, notes, geographical locations, business connections, social network data and customer relationship management data, for use in responding to messages and for use in connecting and collaborating with groups and individual members of groups