Business administration and management services for the healthcare, financial services, insurance and telecom industries; business outsourcing and management services for the banking, financial services, insurance, telecom and media industries; business marketing services, namely, customer relationship management; customer care and relationship management services; business research and analysis services in the field of business process intelligence, operational performance, and customer satisfaction and outcomes; management of telephone call centers for others; customer service management services for others; billing and accounts receivable services

Business process outsourcing services for the healthcare industry, namely, patient financial counseling and patient financing services; claims processing for other businesses, namely, electronic processing of insurance claims and payment data, insurance claims processing; receivables management, namely, accounts receivables financing

Information technology support services, namely, computer technical support services, namely, 24/7 service desk/help desk services for IT infrastructure, operating systems, database systems, and web applications; design of computer database; database maintenance, namely, maintenance of on-line databases for others; data cleansing, namely, data warehousing; computer system design services; system support and maintenance and support, namely, maintenance of computer software; providing temporary use of non-downloadable software for managing work flow, project management, business management, document management, and financial transactions