Business investigations and business information services in the field of business, professional and trade practices for protecting responsible businesses, professionals and the public against abusive practices in the marketplace; Business investigations and business information services provided online in the field of business, professional and trade practices for protecting responsible businesses, professionals and the public against abusive practices in the marketplace; Complaint assistance, namely, providing an interactive web site for persons to file complaints against companies, professionals and/or services of all types

Educational services, namely, providing lectures, seminars, webcasts, classes, webinars and non-downloadable educational programs in the field of business ethics and compliance offered live and via a video on-demand service; online journals, namely, blogs in the field of business ethics and compliance; providing online non-downloadable e-books and audio books and newsletters in the field of business ethics and compliance; multimedia publishing of e-books, audio books, treatises, course handbooks, books, online interactive learning software, practice guides, answer books, and journals, all of the above in the fields of compliance and professional standards; Educational credit and degree evaluation and comparison services

Business investigation and information services, namely, evaluating organizations to determine whether the organizations conform to an established accreditation standard