Software as a service (SAAS) services featuring software for food safety program workflow management, safety operations management, food safety performance analytics, and for managing food and environmental health and safety risks; Software as a service (SAAS) services featuring software for managing food safety plans; Providing technical support services, namely, adaptation to user needs related to software as a service (SAAS) services featuring software for food safety program workflow management, safety operations management, food safety performance analytics, and for managing food and environmental health and safety risks