Software as a service (SAAS) services, namely, hosting software for use by others for organizing and managing contact information and electronically communicating with those contacts; hosting of websites; customer relationship management software for database management for compiling data, customer data and customer interactions for enabling marketers to plan, personalize, optimize and customize communications with customers throughout the marketing, sales, and service lifecycle; online directory software, namely, hosted online software that allow users to search for one another by name, location, occupation, and other profile data