Interactive computer software bot for creating, sending, receiving and managing messages for use in industrial automation and information systems; Chat bot persona in the nature of a computer program designed to simulate conversation with humans for use with computer software platforms that are used for industrial automation, manufacturing, and building maintenance; Computer software for use in the design, operation, and maintenance of industrial automation processes; Computer software for collecting and distributing data within computer networks, including the internet, and enabling data communication between application programs; Computer software, namely, interactive bots for computer software analytics programs that are used for analyzing and transmitting industrial automation data