Downloadable and application software for providing personal concierge services for others initiated by voice-controlled commands via a phone, computer, tablet, and other consumer electronic devices, namely, making travel and hotel reservations; downloadable and application software that allows consumers to access, browse, search, locate, rate, evaluate and provide directions for the purchase, consumption and use of a wide range of consumer products, services and information over a global communications network; downloadable and application software for use in providing retail and ordering services for a wide variety of consumer goods