Network management systems comprised of computer software, object-oriented and relational databases, communication interfaces, and user interfaces to manage equipment deployed in telecommunications networks, allowing networks to operate reliably by monitoring the condition of the entire network and activating alarms whenever a component of the network experiences a problem; computer hardware, namely, network controllers, printed circuit boards, co-processors, memory chips; database management systems comprised of configuration files and computer software that includes alarm activation scripts and macros for networking monitoring in the field of network management and telecommunications

User manuals for use with telecommunications network management software

Software and hardware instruction and orientation services, namely, advice in relation to the installation of computer software and the use of network management computer software and computer hardware; technical support services in the form of trouble-shooting software problems and maintenance services for network management computer software; network management software development services; network management software installation services; consultation in the field of trouble-shooting network management software problems