Computer software and accessible computer software applications that allow service providers to collect, access, use and receive customer feedback information and messages for use in performance assessments and creating reports thereto in relation to customer satisfaction levels, as used with computers, mobile phones, tablets, and handheld computers

Customer service ratings management for others, namely, registration, collection, transcription and compilation of customer feedback, ratings and satisfaction information, customer satisfaction levels and internal employee performance levels

Providing on-line chat rooms and electronic bulletin boards for transmission of messages among users in the nature of customer feedback and ratings and customer satisfaction levels that relate to service providers; electronic data transmission services, namely, sending and receiving customer feedback, ratings and satisfaction information, customer satisfaction levels and internal employee performance levels