prerecorded electronic media, namely, audio and video cassettes, CDs and DVDs all featuring information in the field of communication, leadership, management and sales; downloadable electronic publications, namely, books, periodicals and newsletters in the field of communication, leadership, management and sales

paper and printed matter, namely, a series of written articles in the field of communication, leadership, management and sales for publication in booklets, manuals, newsletters and periodicals; printed educational, instructional and teaching materials in the field of communication, leadership, management and sales; series of books and workbooks in the field of communication, leadership, management and sales

business consulting services; retail and wholesale store services featuring CDs, and DVDs and books in the field of communication, leadership, management and sales

educational and instructional services, namely, arranging and conducting educational conferences and seminars in the field of communication, leadership, management and sales; entertainment services, namely, providing live motivational and educational speakers in the field of communication, leadership, management and sales