Software as a service (SAAS) services featuring software for use in accessing and analyzing statistical, demographic, and other information; Software as a service (SAAS) services, namely, hosting software for use by others for intelligence analysis, risk analysis, spatial analysis, statistical analysis, data visualization, human behavior modeling, pattern recognition, trend analysis, anomaly detection, forecasting future conditions, social media management, monitoring and notification, and decision support; computer programming services for others in the field of software configuration management; technical support services, namely, troubleshooting computer software problems; computer software services, namely, remote administration and management of in-house and hosted datacenter devices, databases, and software applications