Design and development of networks; Design and testing for new product development; Design and testing of new products for others; Testing or research on machines, apparatus and instruments; Computer project management services related to telecommunications systems; Information technology consulting services; Consulting in the field of IT project management; Integration of computer systems and networks; Computer consultation, namely, providing assistance to others in the development and design of data management solutions; Electronic data storage; Computer software development in the field of business applications for contact center call management and data management; Providing cloud-based, online non-downloadable software for management of contact center platforms