educational services, namely, conducting seminars providing instruction and practical application in the field of conflict prevention management and settlement, and manuals distributed in connection therewith

conflict prevention, management, resolution, and settlement services, all being alternative dispute resolution services; designing conflict prevention, management and settlement methods, strategies and plans for use by others, all in the field of alternative dispute resolution services; alternative dispute resolution services provided via the internet; alternative dispute resolution services; designing dispute resolution methods, strategies and plans for use by others via the internet and all in the field of alternative dispute resolution services