Computer software and downloadable computer software for use in management, diagnostics, analysis, collection and correction of data in business software; computer software and downloadable computer software for use in application performance diagnostics, namely, gathering, parsing and understanding raw diagnostic data from business software and databases; computer software for use in presenting collected data

Cloud-based services featuring software for use in application performance diagnostics in business software and databases; providing technical support services for computer software for use in application performance diagnostics, namely, troubleshooting of computer software problems; providing on premise installation services of software for use in performance diagnostics