Management of customer information technology (IT) telecommunications systems, namely, the operation and administration for others of telecommunication systems and networks comprised of computer networks and equipment (e.g., servers, routers and hubs), computer software, Internet websites, Internet web software applications, electronic databases, digital content, and business computer software applications of others that are accessible via the Internet and other computer networks

Providing network access point (NAP) services, namely, access and transmission of voice, audio, visual images and data to telecommunication and data networks, wireless communication networks and the Internet; Providing co-location services for voice, video and data communications applications on internal, extranet and global computer network servers, for others; Unified communication and collaboration as a service (UCCaaS), namely, providing integrated, cloud-based, communications services in the nature of instant messaging, chat, telephony, conferencing, call control and management, voice mail, e-mail, SMS and facsimile services; Providing technical support services regarding the usage of communications equipment

Providing Platform as a Service (PaaS) featuring computer software platforms for use in managing the digital content of businesses on a global computer network, namely, managing an electronic database center for customers to identify information needed to be stored by a software application, determining a logical data structure and creating an information storage plan; Consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others, namely, analysis, design and development to provide solutions for computing capacity, internal computer systems, extranet computer systems and global computer network systems using computer software, computer hardware, computer storage and computer networking equipment; Providing infrastructure as a service (IaaS), namely, hosting virtual machines, servers, load balancers, and software; Computer network monitoring service which tracks application software performance, provides reports concerning such performance, and performs periodic maintenance in the nature of load balancing; Hosting of digital content and web sites of others on a global computer network; Technical support services, namely, remote and on-site infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; Computer disaster planning and recovery; design of premises-based, cloud-based and hybrid unified communications systems; Providing online non-downloadable network security software; Providing online non-downloadable identity verification software; Technical support services, namely, troubleshooting in the nature of diagnosing problems with computer hardware, component systems and networks for telecommunications