Computer software for customer relationship management; computer software for contact management, performing electronic business transactions, sales force automation, marketing, communicating with customers, potential customers and business partners, and for customer service and support; computer software for managing, tracking, analyzing, and reporting data in the fields of customer relationship management, marketing, sales, and employee efficiency; computer software for web site development, for customizing computer application user interfaces, and for customizing and developing computer software applications

providing temporary use of on-line non-downloadable software for customer relationship management; providing temporary use of on-line non-downloadable software for contact management, performing electronic business transactions, sales force automation, marketing, communicating with customers, potential customers and business partners, and for customer service and support; providing temporary use of on-line non-downloadable computer software for managing, tracking, analyzing, and reporting data in the fields of customer relationship management, marketing, sales, and employee efficiency; providing temporary use of on-line non-downloadable computer software for web site development, for customizing computer application user interfaces, and for customizing and developing computer software applications; computer services, namely, design, development, customization and integration of computer software for others, consulting related to all the aforesaid services