Computer and technical support services, namely, troubleshooting of computer software problems, providing backup computer programs, maintenance, consulting services, and providing information, all pertaining to computer software programs, and portions thereof, namely, those pertaining to live analytics, on-premise applications, cloud platforms, social networks, databases, CRM and ERP systems, and other data driven sources, to assist developers in the creation, modification, and distribution of other computer programs via local, wide area, and global computer information networks and in the cloud; and providing temporary use of on-line non-downloadable computer software development programs and software development tools used in the creation and modification of other computer programs