downloadable software application for making personal arrangements and reservations, and providing customer specific information to meet individual needs rendered together for the hospitality industry, namely, in apartment complexes, at business conferences, in shopping centers, in hotels, in restaurants, in hospitals, in convention centers, and in retail establishments

Providing a website featuring on-line computerized concierge services for others comprising making requested personal arrangements and reservations, and providing customer specific information to meet individual needs rendered together for the hospitality industry, namely, in apartment complexes, at business conferences, in shopping centers, in hotels, in restaurants, in hospitals, in convention centers, and in retail establishments