Software as a service (SAAS) services featuring computer software used to manage, monitor and measure social media and marketing programs as well as manage and monitor regulatory compliance; design and analysis of computer systems for posting images, links, videos, text and other brand content, for retrieving, sorting, filtering and moderating user generated content and online communications, for managing brand content on social media websites and social networks, and for analyzing, retrieving and managing the performance of brand engagement; monitoring of computer systems by remote access to ensure compliance and adherence to policies providing temporary use of non-downloadable computer software for generating embeddable code for websites, for the purpose of creating, customizing, deploying, scheduling, tracking, analyzing and managing online content on users' websites, on social media websites and other online forums, and for analyzing, monitoring and managing the performance of brand engagement of others; providing temporary use of non-downloadable computer software for creating and deploying customized interactive content on social profiles; software as a service in the form of a dashboard to manage workflow, document libraries, task management and business intelligence