Software for use in assessment, diagnosis, treatment, outcomes management, business management, workflow management, quality assessment, multi-media communication, research and training in the fields of medicine, medical services, healthcare, behavioral health, clinical process management, clinical practice administration, and insurance; downloadable electronic publications in the nature of manuals, instructions, forms, brochures, hand-outs, posters, announcements, magazines, newsletters, presentations, proposals, training materials, books and booklets, and documents, all in the fields of medicine, medical services, healthcare, behavioral health, clinical process management, clinical practice administration, insurance, and medical and healthcare software