Research and development of technology in the fields of information processing, information analysis, information management, data mining, data processing, reputation monitoring, online information gathering, online analytics, natural language processing, artificial intelligence (AI), big data, and informatics; development of new technology for others in the fields of data mining, data processing, reputation monitoring, natural language processing, artificial intelligence (AI), big data, and informatics; computer systems analysis; software as a service services featuring software for analyzing data; platform as a service (PAAS) featuring computer software platforms for business data analysis; consultation in the field of information technology; software as a service (SAAS) services featuring computer software for business data analysis; computer programming services for customers that enable the processing of natural language queries; research, design, development and maintenance of proprietary computer software for use in the fields of natural language, speech, speaker, language, voice recognition, voice-print recognition, identification verification, identity authentication, credit analysis, fraud detection, threat detection, document validation, data processing, data mining, data processing, reputation monitoring, natural language processing, artificial intelligence (AI), big data, and informatics; data mining; development and creation of computer programs for data processing; software as a service (SAAS) featuring computer software that enables users to access, monitor, and measure data and information from online computer networks and social media relating to users' reputation; advanced product research in the field of artificial intelligence