computer software for desktop and laptop computers, tablets, mobile phones, smart phones, and mobile computing and communication devices, namely, software for remotely managing settings and performance, providing device locking, deletion of data, data back-up, device alarm activation, and provision of location information using GPS; computer hardware; computer software, namely, downloadable computer software and software recorded on computer-readable media, for analyzing, maintaining, improving and optimizing computer operating systems and processes, including PC booting processes, web browsers, application processes and service behavior of computers; computer software, namely, downloadable computer software and software recorded on computer-readable media, for analyzing and identifying resource obstacles in a user's PC booting process, web browsers, application processes and computer service behavior, and for analyzing and identifying additional parameters that retard or prevent the user's desired actions, and for reconfiguring certain applications to improve the speed of the boot and the behavior, performance and stability of particular software and hardware; computer software, namely, downloadable computer software and software recorded on computer-readable media, for facilitating the monitoring, administration and management of personal computers and networks and for facilitating the provision of technical support services in connection therewith; interactive knowledge-management database for gathering and analyzing technical data and statistical information to provide insights about PC software and hardware behavior and problems, and to provide remedies to alleviate PC usage inefficiency either in downloadable format from a website or on computer-readable media

Technical support services, namely, troubleshooting in the nature of the repair of computer hardware, namely, desktop and laptop computers, tablets and smart phones; Computer consultation in the field of installation, maintenance and repair of computer hardware, namely, desktop and laptop computers, tablets and smart phones

Scientific and technological services, namely, research and design in the field of computer operating systems and processes; scientific and technological services, namely, industrial analysis and research services in the field of computer hardware, software and operating systems and processes; design and development of computer hardware and software; design and development of computer hardware and software for others; development, design, installation, updating, and maintenance of computer software for computer operating systems and processes including PC booting processes, web browser and application processes; technical support services, namely, troubleshooting of computer software problems for computer operating systems and processes including PC booting processes, web browser and application processes and computer hardware problems relating thereto; providing on-line non-downloadable software for analyzing, maintaining, improving and optimizing computer operating systems and processes, including PC booting processes, web browsers, application processes and service behavior of computers; providing on-line non-downloadable software for analyzing and identifying resource obstacles in a user's PC booting process, web browsers, application processes and computer service behavior, and for analyzing and identifying additional parameters that retard or prevent the user's desired actions, and for reconfiguring certain applications to improve the speed of the boot and the behavior, performance and stability of particular software and hardware; providing on-line non-downloadable interactive knowledge-management database software for gathering and analyzing technical data and statistical information to provide insights about PC software and hardware behavior and problems, and to provide remedies to alleviate PC usage inefficiency; providing on-line non-downloadable computer software, software applications, computer software support platforms, application programming interface (API) software and website software for facilitating the monitoring, administration and management of personal computers and networks; providing on-line non-downloadable computer software, software applications, computer software support platforms, application programming interface (API) software and website software for facilitating the provision of technical support services for personal computers and networks, and the provision of technical support services by others