Telepresence robots; voice recognition software; speech analytics software; artificial intelligence software; artificial intelligence software for analysis; software for sentiment analysis being analysis to ascertain whether a person has a positive, negative, or neutral sentiment during engagement; software that enables natural language processing (NLP) being speech to text conversion and analysis of the same; software for computational linguistics for computationally identifying and categorising opinions and emotional states by ascertaining whether a person has a positive, negative, or neutral sentiment during engagement and then categorising the same; software for text analysis of speech to text transcripts; data mining software; biometric software to identify and study affective states

Telecommunications by computer terminals, via telematics, satellites, radios, telegraphs, telephones; telecommunications consultancy services; telecommunications consultation; telecommunications services; telecommunications; telecommunications services between computer networks; telecommunications services for providing access to computer databases; telecommunications services for the distribution of data; chat room services; chat room services for social networking

Software as a service; software as a service featuring services for automating customer interaction, workforce and resource management, system integration, data analysis and data collection; software as a service featuring computer software platforms for artificial intelligence; programming, configuration of chat bot software for simulating conversations; design, maintenance and development of software; advice, information and consultancy relating to the aforesaid services