Computer programs and instructional manuals sold as a unit for use in the field of statistics, quality improvement and data analysis; CD-Rom, diskettes, or downloadable software from a computer file server featuring user manuals for computer software in the field of statistics, quality improvement and data analysis; electronic materials, namely, training manuals used in the field of statistics, quality improvement and data analysis recorded on magnetic media

Printed training manuals, namely, books featuring information in the fields of statistics, data analysis, quality improvement and computer software, and printed user manuals

Providing training sessions, conducting classes and seminars in the field of statistics, data analysis, quality improvement and computer software