Business process management software, and optimizing and automation software for the capture, indexing, storage, processing, management and retrieval of documents in the field of general use

Printed matter, namely, training manuals, user manuals, user guides, brochures, leaflets and data sheets on the subject of, and for use with, software for the capture, indexing, storage and retrieval of documents and related information and software for use in processing or managing business information and documents

Educational services, namely, providing conferences, classes, seminars and workshops in the field of use and operation of software, and the transfer and physical conversion of data and documents from one media to another