Video discs and video tapes in the field of recognition and incentive award presentation training including the formal and informal use of recognition techniques and help in improving the effectiveness of award presentations, sold exclusively through proprietary seminars, workshops, or classes

Printed training materials, certificates, cards, and other communication materials namely manuals for use with recognition and incentive award programs, namely employee achievement, productivity, performance, sales, service, customer satisfaction, quality, safety, retirement, event, and other recognition and incentive award programs; printed training materials in the field of recognition and incentive award presentation training including the formal and informal use of recognition techniques and help in improving the effectiveness of award presentations; custom designed and printed training materials in the field of recognition and incentive award presentation training which incorporate the purchaser's logos or symbols, wherein these printed materials are sold exclusively through proprietary seminars, workshops, or classes

Educational services, namely, conducting classes, seminars, workshops and on-line classes and workshops in the field of recognition and incentive award presentation training including the formal and informal use of recognition techniques and help in improving the effectiveness of award presentations; providing newsletters in the field of recognition and incentive award programs via e-mail