Computer hardware, computer software and instruction manuals sold therewith as a unit, in the field of information technology system operation management; pre-recorded videotapes, magnetic tapes, magnetic cards, compact disks, floppy disks, optical disks featuring information and instructions for the use and operation of computer programs; computer printers, CD-ROM players; downloadable electronic publication, namely magazines, newsletters, manuals and books provided via the Internet and electronic publications, namely magazines, newsletters, manuals and books recorded on computer media, all in the field of computer hardware and computer programs