computer services, namely, providing specific information as requested by customers via the Internet; online technical support, namely, online troubleshooting of computer hardware and software problems in the field of computers, computer software and computer systems; computer and computer software consultation; computer diagnostic services; updating of computer software for others; technical support, namely, troubleshooting of computer hardware and software problems; providing online updating of computer software for others via the Internet; and providing information in the field of computers, computer software and computer systems