providing specific information as requested by customers via the Internet; online technical support in the field of computers, computer software and computer systems; computer and computer software consultation; computer diagnostic services; updating of computer software for others; computer security services, namely, restricting access to and by computer networks to and of undesired web sites, media and individuals and facilities; computer services, namely, filtering of unwanted e-mails; computer virus protection services; technical support, namely, troubleshooting of computer hardware and software problems; providing online updating of computer software for others via the Internet; providing information in the fields of computers, computer software and computer systems; consultation services in the fields of selection, implementation and use of computer hardware and software systems for others; computer services, namely, providing search engines for obtaining data on a global computer network; providing a full line of online non-downloadable software for business, home and entertainment use; computer services, namely, data recovery services; computer services, namely, creating and maintaining web sites for others; and computer services, namely, computer hardware development; providing an on-line computer database featuring information in the fields of computers and software