Prerecorded videotapes, audio tapes, CD-Roms, Digital Video Discs, and computer software dealing with sales, management, training, customer service and leadership in the field of banking and finance

Books and publications in the nature of workbooks, facilitator guides, and wall charts dealing with sales, management, training, customer service and leadership in the field of banking and finance

business consultation services in sales, management, training, customer service and leadership in the field of banking and finance

educational services, namely arranging and conducting training classes and seminars in sales, management, training, customer service and leadership in the field of banking and finance