Video discs and video tapes featuring classes and workshops in the field of recognition and incentive award presentation training including the formal and informal use of recognition techniques and help in improving the effectiveness of award presentations

Printed training materials, certificates, cards, and books for use with recognition and incentive award programs, namely, employee achievement, productivity, performance, sales, service, customer satisfaction, quality, safety, retirement, event, and other recognition and incentive award programs; printed training materials in the field of recognition and incentive award presentation training including the formal and informal use of recognition techniques and help in improving the effectiveness of award presentations; custom designed and printed training materials in the field of recognition and incentive award presentation training which incorporate the purchaser's logos or symbols

Educational services, namely, conducting classes, seminars, workshops and on-line classes and workshops in the field of recognition and incentive award presentation training including the formal and informal use of recognition techniques and help in improving the effectiveness of award presentations