Computer software, namely, software for high-level data analysis; software for analyzing structured and unstructured data in real-time; software for development of metadata from structured and unstructured sources; software for converting customer feedback into data; software for capturing customer feedback data and analyzing it in real-time; software for creating, editing and approving documents; software for monitoring database performance indicators; software for publishing and indexing data; software for importing and exporting data; software for creating and managing tasks based upon customer feedback data analysis; software for creating reports about customer feedback data analysis; software for creating, administering and managing surveys; software for receiving, analyzing and automatically responding to electronic messages from customers; and software for managing workflow

Electronic development of surveys, forms and reports

Electronic transmission of data and documents

Manufacture of customized software for others

Consultation services in the field of high-level data analysis and management; installation, implementation, maintenance, reconfiguration and updating of computer software; technical support services, namely, trouble shooting of computer software problems; design of customized software for others; and electronic development of customized computer code for logic conditioning; and electronic development of customized data import and export applications