Computer software and instruction manuals sold a unit therewith for accessing, analyzing, reviewing, reporting and distributing information in connection with sales, marketing, retail merchandising and business management, and in connection therewith allowing sales and marketing representatives to conduct marketing research; analyze and forecast prescription trends among doctors and pharmacies; track and analyze drug representative sales calls to physicians, prescription rates, drug use and other physician activity relating to dispensing pharmaceuticals; share that information over the global computer network or a private computer network among sales force managers and representatives in the pharmaceutical industry; automatically remove duplicate records, fill empty data fields, standardize account information verification, and update new prescriber profiles for national sales databases; create web sites on the global computer network which provide disease management services and patient support, provide news and information to patients, doctors, nurses, and pharmacists about diseases, encourage proper and persistent treatment of diseases and allow various persons involved in treating a particular disease to track drug utilization trends and communicate with each other and with pharmaceutical companies, all of these websites being in the fields of pharmaceuticals, medical devices and biotechnology

Trade information services provided to sales representatives over global computer network in the field of pharmaceutical products, namely management of sales and business activities of others and sales, marketing, and business consulting in the field of pharmaceuticals; consulting with respect to marketing strategies for sales forces in the pharmaceutical industry

Telecommunications gateway services, namely providing on-line links to news, current events, business information, weather information and reference materials; providing on-line electronic bulletin board services and chat rooms for the transmission of messages among patients, doctors, nurses, and pharmacists about diseases; and providing multiple-user access to a global computer network, all of the foregoing for use by persons involved in the treatment of various diseases including those in the pharmaceutical industry

Educational services, namely conducting educational seminars and conferences relating to topics of interest to the pharmaceutical industry, namely, software and hardware training, implementation and deployment, and web-based sales force training and collaboration

Computer software design and consultation for others in various fields including the pharmaceutical, biotechnology, consumer packaged goods, medical device, and contract sales fields; designing computer programming systems and software for use in connection with the management of sales and business activities; technical support services, namely troubleshooting of computer hardware and software problems via telephone, e-mail, remote access to affected equipment and computer software programs, and in person; hosting, developing and maintaining web sites for and on behalf of pharmaceutical companies which provide disease management services and patient support, provide news and information to patients, doctors, nurses, and pharmacists about diseases, encourage proper and persistent treatment of diseases, and allow various persons involved in treating a particular disease to track drug utilization trends and to communicate with each other and with pharmaceutical companies; application service provider services, namely, hosting software applications on a web-site for others for use in monitoring sales force effectiveness in the pharmaceutical industry and prescription trends among doctors and pharmacies; computer consulting and technical support services for others, namely, design, development, implementation, configuration and integration of computer software in the field of sales force and business information management and related computer hardware and computer networks, as well as computer and technical support related thereto in the nature of consulting services, data integration services, and data analysis services, all of the foregoing provided in-person, via telephone, and over a global computer network; providing temporary use of on-line, non-downloadable software used to manage educational programs and business meetings of others that are conducted over a global computer network

Providing information by means of a web-site on the global computer network relating to the pharmaceutical and healthcare industries, and providing web site links to others sites on the global computer network that provide information relating to the pharmaceutical and healthcare industries